{"id":1344,"date":"2022-09-01T14:09:33","date_gmt":"2022-09-01T04:09:33","guid":{"rendered":"http:\/\/seedpeopleconsulting.com.au\/?p=1344"},"modified":"2026-05-16T15:37:10","modified_gmt":"2026-05-16T05:37:10","slug":"life-pharmacy-retainer","status":"publish","type":"post","link":"https:\/\/seedpeopleconsulting.com.au\/life-pharmacy-retainer\/","title":{"rendered":"Life Pharmacy Group – Ongoing Retainer"},"content":{"rendered":"

Client overview<\/h3>\n

Life Pharmacy Group (LPG) is an award-winning group of pharmacies located across central western NSW and the ACT. With a strong focus on professional services and community engagement, LPG incorporates 10 stores and around 400 team members across these regions.<\/p>\n

The challenges<\/h3>\n

With a growing team and recognition of the importance of team engagement, retention and Leadership development in the retail and pharmacy space, particularly in rural areas, the LPG Board and leadership team wanted to shift their focus from \u2018reactive\u2019 and operational HR to a more strategic future-focused approach.<\/p>\n

The solution<\/h3>\n

LPG was seeking a knowledgeable HR support partner that could flex and adapt to changing circumstances and provide advice and information on all aspects of HR.\u00a0 LPG had a number of\u00a0 operational and strategic initiatives they wanted to introduce and were keen to engage consultants to assist to roll these out.\u00a0\u00a0 They were looking for a retainer set-up to enable predicable costs and reliable access, where work was done by the right people for the right cost.<\/p>\n

\u201cI was introduced to the Seed team several years ago when they provided ad hoc HR support\/advice during some restructuring activities. As of Jan 2019, we have now outsourced all our HR\/IR requirements to them. Seed supports us across the complete employee life cycle, from recruitment and onboarding to capability development, performance management and separation. With around 400 employees, they\u2019ve helped us streamline and standardise our processes and are a frequent source of invaluable HR advice. More recently, they\u2019ve run leadership development workshops, spoken at our group conferences, conducted one-on-one management coaching and also advisory\/workshop sessions around building our organisation and sustainable employee focussed culture.\u201d<\/p>\n

Warwick Marx, Chief Operating Officer
\nLife Pharmacy Group<\/p><\/blockquote>\n

We\u2019ve now been partnering with LPG for over four years, providing ongoing advice and support on a retainer basis. Initially focussing on operational-based support and\u00a0 streamlining of processes and procedures, we\u2019ve now worked closely with the managers across the organisation to build capability and confidence in these matters. This has meant we are now able to focus more on strategic, value-add initiatives to really benefit an organisation of this size.<\/p>\n

We\u2019re currently working on several initiatives across our three core specialties, including:<\/p>\n